Privacy Policy

At Muro ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclosure, and safeguard your information when you visit our website https://muro.asia or engage our services.

We comply with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate via our website forms.
• Contact us via WhatsApp, email, or phone.
• Subscribe to our newsletter or journal updates.

The types of personal information may include your name, contact number, email address, residential address, and property details (e.g., floor plans, window dimensions, photos of your home).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services (e.g., generating quotes, scheduling site visits).
• To communicate with you regarding your inquiries, appointments, and installation progress.
• To send you marketing communications (only if you have opted in).
• To comply with legal obligations.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., installers, logistics partners), provided they agree to keep this information confidential.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Third-Party Websites

Our website may contain links to third-party websites. We have no control over the content and privacy practices of these sites and encourage you to review their privacy policies.

6. Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Withdraw consent for the collection, use, or disclosure of your personal data.